About us

About Us

Pettami is a pet products brand and was established in 2025 and operates its official website at https://pettami.com which is built and managed through wordpress.

As the brand owner and manufacturer, we manage the full production process in-house, including material sourcing, manufacturing, quality inspection, warehousing, and order fulfillment. Orders placed on our website are packed and shipped directly from our own warehouse, and we do not operate under a dropshipping model. We take full responsibility for product quality, order fulfillment, and customer satisfaction.

Our manufacturing facilities operate under internationally recognized standards. Our production system has obtained ISO 9001 certification (Certification No. NOA1826299), and our social compliance has been audited under BSCI (Certification No. 23-0199425-1) and SEDEX (Certification No. ZAA600137482). These certifications reflect our commitment to quality management and responsible manufacturing practices.

Pettami primarily serves pet owners in the United States, Australia, Germany,Italy and Spain who are looking for well-made, functional, and comfortable pet home products. All product descriptions, pricing, shipping terms, and policies are clearly stated on our website to ensure transparency and consistency.

We provide dedicated customer support and can be contacted through multiple channels. Customers may reach us via email at info@pettami.com, or by submitting an inquiry through our online contact form.

For more details about data protection, shipping, returns, and refunds, please refer to the relevant policy pages available on our website.